Privacy Policy
TopInkjet ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit topinkjet.com or place an order with us, how we use that information, who we share it with, and the choices you have. By using our site, you agree to the practices described below.
Information We Collect
We collect information that you provide directly when you create an account, place an order, or contact support. This includes your name, email address, mailing and billing addresses, phone number, payment information, and any messages you send to us. When you place an order, your card payment is processed by an encrypted PCI-compliant payment gateway and we do not store full card numbers on our servers.
We also collect information automatically when you visit the site, including your IP address, browser type, operating system, the pages you view, the time you spent on each page, and the URL that referred you. This information is collected through standard web logs and through small cookies described in our Cookie Policy.
How We Use Your Information
We use the information we collect to fulfill your orders, ship the products you purchased, send order confirmations and shipping updates, respond to support inquiries, provide and improve the site and our services, prevent fraud, comply with our legal obligations, and — only if you have opted in — send you marketing communications you can unsubscribe from at any time.
How We Share Your Information
We share information only with the service providers we need to operate our business: payment processors that handle your card transaction, shipping carriers that deliver your order, email service providers that send transactional and (if you've opted in) marketing emails, fraud-prevention vendors, and analytics providers used to measure how the site performs. These providers are contractually required to use your information only to perform services for us and to keep it secure.
We do not sell your personal information for monetary consideration. We do not share your personal information with third parties for their own marketing purposes. If you are a California resident and would like to exercise your right to opt out of any sharing for cross-context behavioral advertising, please visit our Do Not Sell or Share My Personal Information page.
Data Retention
We retain your account information for as long as your account is active. We retain order records for up to seven years to comply with US tax and accounting requirements. You may request deletion of your account at any time by emailing [email protected]. We will remove personal information promptly except where retention is required by law.
Security
We protect your information with industry-standard administrative, technical, and physical safeguards. All data transmitted to and from topinkjet.com is encrypted in transit using TLS 1.2 or higher. Access to customer information internally is restricted to employees who need it to perform their job. No system is perfectly secure, however, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to access, correct, and delete your personal information. You may also opt out of marketing emails at any time using the unsubscribe link in any marketing message. California, Colorado, Connecticut, Utah, and Virginia residents have additional rights under their state privacy laws, including the right to know what personal information we have collected, the right to delete it, and the right to opt out of certain sharing. Please email [email protected] to exercise any of these rights.
Children
TopInkjet does not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page tells you when the most recent revision was published. Material changes will be highlighted on the homepage for at least 30 days.
Contact Us
Questions about this Privacy Policy or our privacy practices? Email [email protected], call (833) 555-0188, or write to us at 1450 Innovation Way, Suite 220, Austin, TX 78758, USA.